Usability Study
Introduction
The success of the restaurant industry and the quality of service depends on finding to improve the customer experience while simplifying operations and efficiency. While technology has substantially improved in recent years, we have a long way to go. People and technology are needed for success in the restaurant industry in 2022.
Modern technological trends have been delivery and online ordering. Due to more than 50% of devices people use to access the internet being now mobile, this trend has taken the restaurant industry to new, never seen before levels of demand.
Website Study
Yard House
Yardhouse is a game time or go out with your friends type of restaurant
Many locations are within heavily shopped area's. You will find many locations next to Major League sports stadiums
They are famous for over 200 draft beers and their happy hours
Things you can do on yardhouse.com includes:
- Online Ordering
- Menu
- Dietary Information
- Online Check in
Reasons to Study
While frequently visiting this site, I often occurred a few bugs. I have a strong passion for hospitality. The biggest Drive to study this website enhance the user experience to create moments that last forever
I have over 20 years combined experience in the restaurant industry. During my time working onsite in locations such as this, I would find ways to improve processes and enhance the customer experience